Utility Audits In Massachusetts

Get refunded for overbilling from utility companies and energy suppliers.
0 %
Of organizations are overcharged for their utility expenses and are entitled to a billing refund.

Get Utility Refunds In Massachusetts

Welcome to our utility auditing services, crafted specifically for the dynamic environment of Massachusetts. From the bustling Greater Boston area to the serene landscapes of the Berkshires, managing utility costs effectively is essential for economic sustainability and environmental responsibility in the state. Our team offers comprehensive audits across electricity, natural gas, water, telecommunications, and waste management sectors. We aim to uncover inefficiencies, correct billing inaccuracies, and deliver tailored strategies that enhance utility usage, helping our Massachusetts clients navigate a complex regulatory landscape, reduce costs, and improve their ecological footprint.

Your Dedicated Utility Bill Audit Business Experts

When you contact National Utilities Refund for a utility bill audit, our team of industry experts will evaluate your payments, analyze your services, and look for ways to remove errors, overcharges, and unnecessary charges. We will also obtain utility refunds on historical billing issues. Many utility companies have specific clauses and subsections that affect the final bill but that can be difficult to spot with the untrained eye.

Our team of experts will perform your audit off-site so that our services are non-intrusive. You won’t have to rearrange your schedule to accommodate our audits so you can stay focused on your daily responsibilities while we analyze your utility bills.

Electricity Bill Audits

Utility invoices and third-party power supplier bills.

Telecom provider, telecom rates, and billing errors.

Natural Gas Bill Audits

Commodity rates and natural gas tariff schedules.

Water / Sewer Bill Audits

Often overlooked, these bills contain many errors.

We can help negotiate better rates or identify errors.

Discover if you are overpaying for your WC insurance.

We can help you secure tax credits for product development.

Are you overpaying in property taxes? Find out now.

We've Done Over 10,000 Audits

National Utilities Refund is so committed to your satisfaction that our services are done with zero out-of-pocket costs to you. After our audit is complete, if we don’t find any ways to save you money or obtain a utility refund, you won’t owe us a penny. We stand by our work and are committed to finding you money-saving solutions.

No matter the size or complexity of your business, we have a team of diverse industry experts that understand the bills you pay in connection to your business’ services and can find ways for you to save.


Massachusetts Utility Companies

Massachusetts is home to a robust array of utility companies that are integral to the state’s vibrant economy and high quality of life. A deep understanding of the utility providers and the tax regulations affecting them is crucial for residents and businesses aiming to optimize their utility expenditures.

Electricity Providers 

Eversource Energy:

  • Eversource is a major provider of electricity in Massachusetts, serving millions in the state with a commitment to energy efficiency, reliability, and renewable energy integration.


National Grid:

  • National Grid delivers electricity to numerous communities in Massachusetts, focusing on sustainable energy solutions and advanced technology to enhance grid performance.

Natural Gas Providers

Columbia Gas of Massachusetts:

  • Part of the NiSource family of companies, Columbia Gas offers natural gas distribution to customers in Massachusetts, focusing on safety, reliability, and customer service.


Liberty Utilities:

  • Liberty Utilities provides natural gas to several areas in western Massachusetts, with a focus on efficient energy use and personalized customer care.

Water Utility Providers

Boston Water and Sewer Commission:

  • The Commission ensures high-quality water and sewer services to all residents of Boston, prioritizing sustainability and system improvements.


Massachusetts Water Resources Authority (MWRA):

  • MWRA services multiple communities in the Greater Boston area, dedicated to delivering top-quality water and wastewater treatment with an emphasis on environmental stewardship.

Telecommunication Providers

Verizon Massachusetts:

  • Verizon offers extensive telecommunications services throughout Massachusetts, including broadband, mobile, and VoIP services, focusing on cutting-edge technology and network reliability.



  • A major player in Massachusetts, Comcast provides comprehensive digital services such as high-speed internet, TV, and home phone, with a commitment to expanding access and improving infrastructure.

Trash or Waste Management

Waste Management of Massachusetts:

  • Waste Management provides sustainable waste solutions across the state, including recycling and environmentally responsible waste disposal.


Republic Services:

  • Known for their reliable waste and recycling services, Republic Services operates in Massachusetts with a focus on innovation, customer satisfaction, and sustainability.

Massachusetts State Taxes

Sales Taxes on Utilities:

  • Massachusetts imposes a state sales tax on utilities such as telecommunications, with specific exemptions for other types like residential energy under certain conditions, managed by the Massachusetts Department of Revenue.


Property Taxes in Massachusetts for Businesses:

  • In Massachusetts, businesses pay property taxes on their real and personal property, which are significant for local funding. These taxes are administered by local municipalities and are essential for supporting local infrastructure and services.

Simple and stress-free approach.

Get Started
Return our utility audit agreement & letter of authorization, then simply provide one bill copy for each utility account and a copy of any utility agreements.
Our Audit
Our team will perform the utility audit off-site. We work with the utility company to retrieve historic data.
Findings Process
The utility audit takes between 6-8 weeks. When we uncover an overcharge or utility refund, we present it in a preliminary report for your review.
You're In Charge
You are always in the driver's seat. We will implement the findings that you approve and handle all follow-up paperwork with the utility provider.
Discrepancy Impact Analysis
We will pull the utility invoice from the provider to confirm that the discovered discrepancy was corrected and/or validate that the utility refund was issued. We then calculate exactly how this impacted your bottom line.
Final Report
A final report will summarize the utility audit findings implemented and the utility refunds filed to illustrate the financial impact for your organization.

Your Team of Utility Bill Audit Experts

So contact us today to learn more about our services, or schedule a utility bill audit so that you can start saving money.